President Rodrigo Duterte confers Philippine Quality Award to University of Mindanao

The most prestigious national recognition for organizational excellence was given to the University of Mindanao, represented by school president Dr. Guillermo P. Torres Jr, Wednesday afternoon in a ceremony attended by Philippine President Rodrigo Duterte at Malacañang Palace.

Accompanying Dr. Torres was his wife, Mrs. Elizabeth Torres, the UM board of directors, and UM heads of offices.

The Philippine Quality Award is proof of the university’s continued efforts to excel, not just in business processes, but in the services it provides.

Dr. Torres with Mrs. Elizabeth Torres (fourth and fifth from the right, respectively), the UM Board of Directors, and heads of offices. Photo from Dr. Torres’ social media.

According to the Department of Trade and Industry’s website, the PQA is “not an award for product quality or service quality but for a quality management system which hinges on continuous improvement in the delivery of products and/or services, and provides a way of satisfying and responding to customers’ needs and requirements,” and applicants go through stringent assessment by accreditors following international standards of operation.

In fact, the PQA is on par with awards like the Baldrige Performance Excellence Program in the United States, touted as the only formal award for recognition given to both public and private businesses in the U.S. and only given by the U.S. President.

Dr. Torres in a statement recognized the collective effort of everyone in the university involved in having the award come to fruition.

“Thank you #TeamUM for working hard for this highest quality award from the Philippine government in our pursuit of excellence. My sincerest thanks to the UM Board of Trustees, Administration Officers, College Deans, Department heads, Branch Directors, Faculty Members and Non-teaching employees for making this happen,” he wrote in a social media post.

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